How To Use Negative Comments As A Way To Make More Sales

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How many times have you been in an online business and had to deal with negative comments about your products or services? How did you feel when you received them? Did you feel like you were being attacked personally? Or did you feel like it was just a bunch of people trying to get a rise out of you?

In this article, I’m going to share with you how you can use these negative comments as a way to make more sales. And I’ll give you some tips on how to deal with the negative comments once they start coming in.

First, let’s talk about why these comments come in the first place. If you look at it from the customer’s point of view, they probably don’t know that they’re going to be making a comment. They’re just looking for information. So, if you can provide that information, then they’ll leave a positive comment.

And now, let’s talk about what to do once they start coming in. The first thing you want to do is not take it personally. It’s not about you. It’s about the product or service. So, instead of thinking about it as a personal attack, think of it as a compliment.

If someone leaves a comment, then it means that they like what you have to say. You don’t want to ignore the comments, but you also don’t want to take it personally. So, what you want to do is reply to the comment. And then, you want to ask them questions about the product or service.

For example, let’s say that you have a program that teaches people how to lose weight. And let’s say that you’ve had a few negative comments. So, when you respond to one of the comments, you could say something like, “Hey, thanks for the feedback! What are your thoughts on the program?” Then, you can ask them specific questions about the program.

For example, you might say, “What did you like about the program? What didn’t you like about the program?” And then, you can use their answers to help improve your program. This will help you to make the program better.

So, by using these negative comments as a way for you to improve your product or service, you’re actually helping yourself and your customers. And you’re going to make more sales.

For help with your with Online Reputation Management contact eMobileLeads today!

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